Need help? Now you can get it right inside the DFA UI

We've made it easier to get right from DFA to the help you need. In fact, you don't even have to leave DFA at all: now you can access a help pane from within the DFA UI. Use it to find and read articles, as well as contact the support team with questions or comments.

To open in-product help, click the Help link in the upper right of the DFA interface. This brings up a search bar you can use to find popular Help Center articles.

If you need more help, try the full Help Center by clicking Explore Help in the lower right of the product help page. Or click Contact Support to send questions to the support team.

In-product help even offers tools to accompany your question or comment with a screenshot of your page. You can highlight areas of the screenshot that are especially relevant to your issue.

Plus, your question or comment will automatically include the URL you’re on, along with key trafficking details and information about your browser type. You can review all this data before you send your message by just clicking on the Included system information link.

Help content may be a route, but we know the product is your destination. That's why we developed in-product help with this in mind: the quickest way back to DFA is never leaving in the first place. So try it out and let us know what you think.

Posted by Jeremy Axelrod, Technical Writer, DFA

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Setting lookback windows in Path to Conversion reports

Have you ever changed your Floodlight lookback window and then waited a few days in order to see how conversion numbers would change? Have you ever misconfigured your lookback windows in the trafficking UI and wished you could regenerate your conversion numbers with the correct lookback windows?

The new Path to Conversion report (P2C) available in DFA Reporting offers greater flexibility around setting and managing lookback windows when you run a report.

Example 1: I’m interested in seeing the impact on conversions if I shorten the lookback window from its original 30-day Floodlight configuration.

Select “Custom” from the new Lookback Window drop-down under Report Properties.

The “From Floodlight” option simply uses the pre-calculated lookback window value that is already applied.

Unlike Floodlight lookback windows, which are based on calendar days, custom lookback windows use a simple 24-hour calculation. A 2-day value for clicks means that the clicks will need to be within 48 hours of the conversion to count. A 0 value will effectively remove clicks or impressions from attribution eligibility.

For this report, I want to allow a 7-day window for clicks and only a 3-day window for impressions.

Once I have changed the lookback window, to understand its effects I can add any of the following dimensions to my query:

Conversion Dimensions

• Floodlight Attribution Type indicates if the conversion is a click-through or a view-through conversion using the Floodlight lookback windows.
• Recalculated Attribution Type tells me if the conversion is a click-through or view-through conversion using the 7- and 3-day lookback windows I configured under Report Properties.

Per Interaction Dimensions

• Similarly, I can compare Floodlight Attributed Interaction to Recalculated Attributed Interaction to see how attribution changed using my new lookback windows.
• Within Floodlight lookback window indicates if the interaction was already in the Floodlight lookback window or if the new lookback window brought the interaction into this conversion path.

Example 2: I am seeing a number of conversion paths with large periods of inactivity for many users. I would like to evaluate the impact on conversions using only more recent activity without changing my original lookback window.

To do this, I can select the “Max gap between interactions” option under Report Properties.

Setting a limit on the number of days will end a conversion path if the distance between two elements in the path is greater than or equal to that number of days. This is good for tidying up longer paths to focus on more recent events.

This is just one simple demonstration of the power of the Path to Conversion report. The new lookback window tools in the Path to Conversion report provide a way to analyze your conversion data with greater flexibility.

Try it today and let us know how it helps you out!

Posted by Jason Gessner, Software Engineer, DFA

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Some Changes to DoubleClick Ad Planner

We are constantly evaluating our products to make sure that we are investing in tools that create the most value for our customers. Sometimes this requires making some changes...as we will be with DoubleClick Ad Planner. Starting on September 5, 2012, DoubleClick Ad Planner will become a tool dedicated to researching placements across the 2 million sites comprising the Google Display Network. Our goal will be to make this a best-in-class planning product for the GDN. It will also get a new name: the Google Display Network Ad Planner.

In order to maintain the highest level of quality planning data and to invest in new functionality, we will also need to discontinue some existing features. You will start to see, for example, that certain filters and demographic data will no longer be available in Ad Planner.

Next Steps

• Please visit our Ad Planner Help Center for a full list of changes.
• If there is any data or media plans that you will need after this change that will no longer be available, please export and save them before September 5th.

Thanks for your support and understanding as we continue to focus on developing new monetization features for publishers and advertisers.

Posted by Vincent Lacey, Product Manager

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DoubleClick Search gets UI, control, and transparency improvements with new Performance Bidding Suite

As a search marketer, you know that bid optimization is the engine that drives campaign performance.

Earlier last week at SES San Francisco, the DoubleClick Search team announced UI, control, and transparency improvements to their newly-launched Performance Bidding Suite for bid optimization, making it easier than ever before for search marketers to harness and discover the power of automated strategies. Learn more about the new improvements and the impressive results users are already seeing at the DoubleClick Search blog!

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Introducing DFA Basics for Traffickers Online training

At DoubleClick, we are always looking for new ways to help our clients gain expertise in using our products. So, we are pleased to announce the DFA Basics for Traffickers online training course for new DFA users looking to learn the fundamentals of third-party ad serving and how to use DFA to manage online display advertising campaigns. While we have a robust offering of classroom training opportunities, we realize that schedules may not always permit you to attend in person.

This interactive course puts you in the role of a new hire at an ad agency. Under the guidance of a fictitious ad executive, you’ll navigate modules at your own pace to learn how to manage online ad campaigns for a “big account.”

Modules cover trafficking, including managing ads, placements, and creatives; creating Floodlight tags for conversion tracking; and reporting, with a focus on DFA Reporting. Complex concepts, such as 1x1 and click tracker tags, are presented lightheartedly in animated videos, and how-to demonstrations are sprinkled throughout the course.

DFA Basics for Traffickers online training is offered in English and will be available in multiple languages soon. You can register here (sign-on required; click the link, then locate “DFA Basics for Traffickers Online” course at the top of the Search Results).

Posted by Jessica Valerio McGovern, Product Training Specialist

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Attend a DFA Training in August

Make DFA Training a must on your to-do list for the rest of the summer, and visit the DFA Help Center to register for any webinars as well as our classroom offerings.

Classroom Training

DFA Fundamentals: This full-day course (10am-5pm) is for new DFA users looking to understand the fundamentals of third-party ad serving including best practices for campaign trafficking, serving ads and pulling reports.

• Chicago - August 15
• Los Angeles - August 21
• San Francisco - August 23

DFA Trafficking Lab: Get more practice trafficking campaigns. These sessions cover the basics such as assigning landing pages to creatives, updating campaigns, setting up geo-targeting and using creative rotation.

Class Prerequisite: Attendees should have taken the DFA Fundamentals class in the previous two months or have less than two months trafficking experience.

• Chicago - August 16
• Los Angeles - August 22
• San Francisco - August 24

MediaVisor Fundamentals: Learn more about planning and creating campaigns, advertisers, site placements and IOs as well as how to send RFPs.

• Los Angeles - August 22

Webinar Training

DFA for New Users - August 22
Learn the fundamentals of trafficking in DFA from creating an Advertiser through exporting Tags.

MediaVisor Fundamentals - August 21
This webinar covers the most common uses of MediaVisor including set-up, sending RFPs and IOs, and trafficking.

Be sure to check back with us on this blog for next month's training schedule. We look forward to seeing you in class.

Posted by Amanda Gangl, DFA Product Trainer

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DoubleClick Search: Manage your search campaigns around the clock

For improvements in search management worflow, DoubleClick Search has just announced two new features for increased automation: scheduled uploads (available now) and scheduled interface edits (coming soon).

These new features will enable advertisers to work during their regular hours and still have DS work on their campaigns 24 hours a day, 7 days a week. The addition of scheduled uploads and scheduled interface edits contribute to one of DS’s key strengths - providing a powerful, flexible workflow that lightens the management load on your team, allowing them to concentrate on higher-level tasks.

 For more information on these two automation features, visit the DoubleClick Search blog.

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